PRESCRIPTION: 100% SERVICE - 0% RISK.
If something should go wrong with a custom-made pair of optical lenses, our FAIR DEAL applies. If you still haven't achieved an optimal visual result after a new production run,
we will refund the purchase price - no ifs, ands or buts!
1) How long can I try on the glasses at home?
After receiving the glasses (without prescription), you can try them on at home for 10 days. Please return the glasses, you do not like, to us by the 11th day at the latest.
2) What does free trial mean?
For the glasses that you return to us by the 11th day (after receipt), we will of course refund your deposit immediately.3
3) Found your desired glasses for your prescription?
Return all the glasses and order your desired glasses with your prescription from us again.2 All prices incl. VAT | 1 The specified period refers to working days (mondays - fridays). 2 You will receive a DHL return label easily and conveniently in our "Online Returns Portal" (section: RETURNS | Only in Germany available). Please familiarize yourself with the return procedures before completing your order.
We know that you can hardly wait to hold your order in your hands. That's why we do everything we can to get your shipment on its way as quickly as possible! We ship your order within 24 hours. Orders placed before 12.00 noon are usually shipped the same day1.
Lightning fast delivery within 24 hours1 The time until dispatch (production time) is indicated for custom-made products.
Free shipping from 49,- € (within Germany)
Delivery wherever you want (different shipping address)
to the packing station
OR on vacation
As soon as we have processed your order, we will inform you by e-mail.